Updating Your Account Settings
Account Settings keeps your name, company, email, phone and password current; lender access and assignments live in People.
Runs on: Desktop and tablet. A web app you open in a browser; it is not built for phones.
Quick Reference
Click your name or avatar at the bottom of the left sidebar.
General holds First Name, Last Name, Company, Email and Phone Number. Click Save.
Login & Password changes your password.
Lender access and job assignments are managed in People, not here.
Before You Start
You're signed in to the Inspector Portal.
You have the new details or a strong, unique password ready.
Step 1 — Open Account Settings
General
Click your name or avatar at the bottom of the left sidebar. General opens with your First Name, Last Name, Company, Email and Phone Number. Update what changed and click Save.
Step 2 — Change Your Password
Login & Password
Click Login & Password to set a new password. Use a strong, unique password and change it from time to time, and right away if you think it may have been exposed.
Account Settings doesn’t control your lender access or job assignments. Your company administrator manages those in People.
Tips
DO
- •Keep your email and phone current, so notifications reach you.
- •Change your password if you ever suspect it was shared.
- •Sign out on a shared computer.
WATCH FOR
- •A changed email is where sign-in notices go from now on.
- •Save applies the General changes; closing the page without Save loses them.
- •Your access changed unexpectedly? Contact your manager, not Account Settings.
Troubleshooting
Vendor workflow
- Update your account settings (this guide)
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