TERMS OF SERVICE

Revised and Effective as of: August 18, 2025

These Terms of Service (including all of our other terms and policies referenced herein, these "Terms") constitute a legal agreement between RAZE ("RAZE", "we", "us", or "our") and you, regardless of your corporate form or if you are an individual, and it governs your use of, and dealings with us, any of our products and/or services, including our website (https://getaraze.com/), Platform (as defined below), and integrated services (collectively, the "Services"). For the purposes of these Terms, the terms "you", "your", "yourself" and "User" means you as the user of the Services.

BY REGISTERING TO USE, LOGGING INTO, ACCESSING, OR USING THE SERVICES OR OTHERWISE INDICATING YOUR ACCEPTANCE TO THESE TERMS WHENEVER THE OPTION IS PRESENTED TO YOU:

  • A)YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND UNDERSTAND THE MOST CURRENT VERSION OF THESE TERMS;
  • B)YOU ARE REPRESENTING THAT YOU ARE EIGHTEEN (18) YEARS OF AGE OR OLDER AND OF LEGAL AGE TO ENTER INTO A BINDING AGREEMENT WITH US;
  • C)YOU ARE ACCEPTING THESE TERMS AND AGREEING THAT YOU ARE LEGALLY BOUND BY THESE TERMS;
  • D)YOU ARE AGREEING THAT THESE TERMS WILL BE DEEMED TO SATISFY ANY REQUIREMENT UNDER APPLICABLE LAW THAT AN AGREEMENT BETWEEN YOU AND US BE IN WRITING;
  • E)YOU ARE AGREEING THAT YOUR ACTIONS IN REGISTERING FOR OR LOGGING INTO THE SERVICES OR OTHERWISE INDICATING YOUR AGREEMENT TO THESE TERMS WILL BE DEEMED TO BE YOUR VALID AUTHENTICATED SIGNATURE FOR PURPOSES OF ANY APPLICABLE LAW REQUIRING THAT THESE TERMS BETWEEN YOU AND US BE SIGNED BY YOU IN WRITING.

IF YOU ARE ENTERING INTO THESE TERMS ON BEHALF OF A COMPANY, ORGANIZATION, OR OTHER LEGAL ENTITY (A "LEGAL ENTITY") THAT IS NOT A NATURAL PERSON, YOU ACKNOWLEDGE, REPRESENT, AND WARRANT THAT YOU HAVE THE AUTHORITY TO BIND SUCH LEGAL ENTITY TO THESE TERMS, AND REFERENCES TO "YOU" AND "YOUR" IN THESE TERMS WILL ALSO BE READ TO REFER TO THAT LEGAL ENTITY.

MAKE SURE YOU READ THIS AGREEMENT AND THE PRIVACY POLICY.

IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS TO USE THE SERVICES. These Terms and our Privacy Policy (collectively, the "Agreement") define the terms and conditions under which you're allowed to use the Services in accordance with the Agreement, which in addition to our Privacy Policy, describe how we'll treat your account and the data we collect and process about you while using the Services. If you don't agree to these Terms, you must immediately discontinue your use of the Services.

ARBITRATION NOTICE:

THESE TERMS CONTAIN AN ARBITRATION CLAUSE. EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED IN THAT ARBITRATION CLAUSE, YOU AND RAZE AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND RAZE WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

1. Changes to these Terms

Changes to these Terms

We may unilaterally amend any part of these Terms at any time by posting amended terms on our website or our mobile application (collectively, the "Platform") and you acknowledge that EACH TIME YOU USE ANY OF THE SERVICES, YOU AGREE TO THE CURRENT VERSION OF THESE TERMS. However, unless you agree to changes to this Agreement by using any of the Services, amendments we make to this Agreement will not impose new obligations on you with respect to any actions you took before the change became effective. Any changes become effective as of the "Last updated" date below.

2. Account

Account Management

2.1 Account Activation

We will provide you with an account (the "Account") in order to use the Services. You are fully responsible for all activities performed on, with or through your account. You agree to: • provide true, accurate, current and complete information as prompted by the registration form in the Platform (the "Registration Data") • maintain and promptly update the Registration Data to ensure the information is true, accurate, current and complete • promptly, and without undue delay, inform us of any confirmed or reasonably suspected unauthorized use of an account or any other breach of security • endeavor to exit from the account at the end of each work session We undertake no obligation to verify the Registration Data provided by you. If you breach subsection (c) above, we may, upon reasonable notice and opportunity to cure, suspend your account and refuse any and all current or future use of the Services (or any part of them), until such condition is remedied to our reasonable satisfaction.

2.2 Account and Password

Each User that uses the Services must select a password when registering. Each User will be assigned an initial password for access to and use of the Services, which you shall change when first accessing the Services. You acknowledge that once the initial password provided to you is changed, we do not retain the technical ability to retrieve such passwords, and you will need to follow the steps to reset your password if lost or forgotten.

2.3 Sharing Account Access

You acknowledge that we do restrict sharing of accounts and passwords and agree that you will be responsible for any liability to the extent arising from such use or sharing of accounts. You agree to comply with all applicable local, state, national and foreign laws, treaties, and regulations in connection with your use of the Services but especially those related to data privacy.

2.4 Changes to Account Information

You agree to keep the information in your Account current. You must promptly update your Account with any changes affecting you, the nature of your Provider Services, business activities, or any other pertinent information. We may suspend your Account or terminate these Terms if, in our sole judgment, you fail to keep this information current.

3. Services

3.1 License to the Services

Subject to the terms and conditions of this Agreement, we grant to you, a non-exclusive, non-transferable, non-assignable (except as set out in Section 17.3 below), worldwide, limited right to access the Platform and to utilize the Services (as such Services may be modified, revised and updated in accordance with this Agreement).

3.2 Restrictions on Use

Your access to and use of the Services is subject to these Terms and all applicable laws and regulations. By using the Services, you represent, warrant, covenant, and agree that: • you will not engage in any act not expressly permitted by these Terms, or access or use the Services in violation of these Terms or in violation of any applicable laws, rules or regulations; • you will not access or use the Services if you are not fully able and legally competent to agree to these Terms; • you will not interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services; • you will not take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our or our third party providers' infrastructure; • you will not resell or make any commercial use of the Services or any of the Service content; • you will not modify, adapt, translate, reverse engineer, decompile, disassemble, or convert into human readable form any of the Service content not intended to be so read; • you will not copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post, store, or transmit any of the Service content; • you will not use any manual or automated software devices or other processes to "crawl" or "spider" any page of the Services; • you will not harvest or scrape any content from the Services; • you will not bypass or attempt to bypass any security measures; • you will not run any form of auto-responder or "spam" on the Services; • you will not upload offensive or harmful content; • you will not upload pornographic content or content that exploits people.

4. Use of Platform

4.1 Marketplace

The Platform may include a marketplace or similar feature that connects users with inspection services, contractors, or other service providers. RAZE acts as an intermediary platform and does not guarantee the quality, safety, or legality of any services provided through the marketplace. You acknowledge that any transactions or agreements entered into through the Platform are between you and the third-party service provider, and RAZE is not a party to such transactions.

4.2 Third-Party Integration

The Services may integrate with third-party services, applications, or platforms. Your use of such third-party services is subject to their respective terms and conditions. RAZE is not responsible for the availability, accuracy, or functionality of any third-party services, and your use of such services is at your own risk.

5. Intellectual Property Ownership

5.1 Rights We Grant You

Subject to your compliance with these Terms, RAZE grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes in accordance with these Terms. This license does not include any right to resell or commercially use the Services, or any right to use data mining, robots, or similar data gathering and extraction tools.

5.2 Rights You Grant Us

By submitting, posting, or displaying content on or through the Services, you grant RAZE a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for the purpose of operating and providing the Services. You represent and warrant that you have all necessary rights to grant such license.

6. Payments

6.1 Service Fees

Certain Services may require payment of fees. All fees are specified in the applicable service agreement or pricing plan. Fees are non-refundable except as required by law or as expressly stated in these Terms or a separate agreement between you and RAZE.

6.2 Payments, Adjustments and Settlement

Payment terms, methods, and settlement procedures will be specified in your service agreement. RAZE reserves the right to adjust fees with reasonable notice. You are responsible for providing accurate payment information and authorizing payments as required.

6.3 Our Fees

RAZE may charge platform fees, transaction fees, or other service fees as specified in your agreement. All fees are due as specified in the applicable payment terms. Failure to pay fees when due may result in suspension or termination of your access to the Services.

7. Monitoring

RAZE reserves the right to monitor your use of the Services to ensure compliance with these Terms, to improve the Services, and to protect the security and integrity of the Platform. This monitoring may include automated systems and manual review of content, usage patterns, and account activity.

9. Security

RAZE implements reasonable security measures to protect your data and the Services. However, no method of transmission over the Internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify RAZE immediately of any unauthorized use of your account or any other breach of security.

10. Privacy Policy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. No Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. RAZE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

12. Indemnification

You agree to indemnify, defend, and hold harmless RAZE, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you submit, post, or transmit through the Services.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RAZE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICES. RAZE'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO RAZE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14. Term and Termination

14.1 Termination by You

You may terminate your account and stop using the Services at any time by contacting RAZE or using the account termination features available in the Platform. Upon termination, your right to use the Services will immediately cease.

14.2 Termination or Suspension by Us

RAZE may suspend or terminate your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. RAZE may also suspend or terminate your account if you fail to pay fees when due or if RAZE determines, in its sole discretion, that your use of the Services poses a risk to RAZE or other users.

14.3 Effect of Termination

Upon termination of your account, your right to use the Services will immediately cease. RAZE may delete your account and data associated with your account, subject to applicable law and our Privacy Policy. Provisions of these Terms that by their nature should survive termination will survive.

14.4 SURVIVAL

Sections 5 (Intellectual Property), 11 (No Warranties), 12 (Indemnification), 13 (Limitation of Liability), 15 (Arbitration), and 17 (Miscellaneous) shall survive any termination of these Terms.

15. Arbitration, Class-Action Waiver, and Jury Waiver

15.1 Initial Dispute Resolution

Most disputes can be resolved without resorting to litigation. You and RAZE agree to use good faith efforts to resolve any dispute through informal negotiation. If a dispute cannot be resolved through informal negotiation, you and RAZE agree to attempt mediation before initiating arbitration.

15.2 Binding Arbitration

Except as set forth in Section 15.4, any dispute arising out of or relating to these Terms or the Services shall be settled by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in English and the location shall be determined by the AAA rules or as agreed by the parties.

15.3 Class Action Waiver

YOU AND RAZE AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than in arbitration, you and RAZE each waive any right to a jury trial.

15.4 Exception: Litigation of IP and Small Claims

Notwithstanding the foregoing, either party may bring suit in court to enjoin infringement or other misuse of intellectual property rights, or to seek relief in small claims court for disputes within that court's jurisdiction.

15.5 30-Day Right to Opt-Out

You have the right to opt-out of the arbitration agreement by sending written notice of your decision to opt-out to RAZE within thirty (30) days of first accepting these Terms. Your opt-out notice must include your name, address, and a clear statement that you wish to opt-out of the arbitration agreement.

15.6 Arbitration Agreement Survival

This arbitration agreement will survive the termination of these Terms and your use of the Services.

16. Contact Us

If you have any questions about these Terms, please contact RAZE at: RAZE, LLC Email: Info@getaraze.com Phone: (321) 390-7844 Website: https://getaraze.com

17. Miscellaneous

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

17.2 No Conflicts

If you have entered into a separate written agreement with RAZE that conflicts with these Terms, the terms of that separate agreement shall govern with respect to the subject matter covered by that agreement.

17.3 Assignment

You may not assign or transfer these Terms or your rights or obligations hereunder without RAZE's prior written consent. RAZE may assign or transfer these Terms, in whole or in part, without restriction.

17.4 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

17.5 Waiver

The failure of RAZE to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by RAZE.

17.6 Force Majeure

RAZE shall not be liable for any failure or delay in performance under these Terms which is due to earthquake, fire, flood, act of God, act of war, terrorism, epidemic, pandemic, or other causes beyond RAZE's reasonable control.

17.7 No Third-Party Beneficiaries

These Terms are for the sole benefit of the parties hereto and their respective successors and permitted assigns, and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.

17.8 No Agency or Employment

Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship between you and RAZE. You acknowledge that you are an independent contractor and not an employee, agent, or partner of RAZE.

17.9 Equitable Relief

You acknowledge that a breach of these Terms may cause irreparable harm to RAZE for which monetary damages would be inadequate. You agree that RAZE shall be entitled to seek injunctive or other equitable relief to enforce these Terms, without the necessity of posting a bond or proving actual damages.

17.10 Entire Agreement; Order of Precedence

These Terms, together with the Privacy Policy and any other legal notices published by RAZE on the Platform, shall constitute the entire agreement between you and RAZE concerning the Services. In the event of a conflict between these Terms and any other agreement between you and RAZE, these Terms shall govern unless the other agreement specifically states otherwise and is signed by both parties.