3 steps
Guide 1
Finding Your Jobs in the Jobs List
Jobs is your inspection queue: every assignment in one table, with the status that tells you what to do next.
For vendors
Inspector Portal guides
One workspace for draw inspection vendors: jobs, clients and teams, with reports and payouts once work is approved.
13 guides · 4 stages
Runs on: Desktop and tablet. A web app you open in a browser; it is not built for phones.
Vendor workflow.
Each guide is one task in the Inspector Portal, from your first sign-in to managing a team of inspectors.
Stage 1 of 4
Find your jobs.
Sign in, read the Jobs list, filter it and plan a route on the map.
4 steps
Guide 2
Filtering the Job Queue
Advanced Filters narrow a long job list by lender, status, assignment or any ID, so you see only the jobs that need you.
3 steps
Guide 3
Planning Your Route with Map View
Map View plots every assigned inspection, so you can group nearby jobs and sequence a day with the least driving.
Stage 2 of 4
Complete the inspection.
Work the Overview, Questionnaire, Draw Sheet and Photos tabs, submit the report and reopen it if the lender rejects.
3 steps
Guide 4Residential
Reading the Job Overview
The Overview tab is the job's reference sheet: property context on the left, status, dates and the report on the right.
4 steps
Guide 5Residential
Completing the Questionnaire
The Questionnaire documents condition and progress page by page, with required counters, alerts for the lender and photos tagged to questions.
2 steps
Guide 6Residential
Completing the Draw Sheet
The Draw Sheet turns your site visit into percentages: enter Current% per line item, never above the Available% column.
3 steps
Guide 7
Uploading and Tagging Photos
Photos are the evidence behind every Draw Sheet percentage: upload as you go, add comments and tag each one to its question.
3 steps
Guide 8
Submitting the Report
Submit Report compiles the Questionnaire, Draw Sheet and photos into the PDF the lender reviews in the Ordering Engine.
5 steps
Guide 9
Reopening an Inspection After a Rejection
When a lender rejects a report, set the status back to In Progress so you can fix it and submit again.
Stage 3 of 4
Manage your team.
For managers and admins: the inspector list, each inspector's profile and lender access, and the audit trail.
3 steps
Guide 10
Managing Your Inspector List
People lists every inspector in your company with workload metrics, so managers can balance assignments at a glance.
5 steps
Guide 11
Setting Up an Inspector Profile
An inspector’s profile holds their details, permission role, authorized lenders and work locations, and lets you message their device.
4 steps
Guide 12
Auditing an Inspector's Work
Assignments, Devices & Notifications and Audit show what an inspector is working on, where their device has been and who changed their settings.
Stage 4 of 4
Your account.
Keep your own details and password current.
2 steps
Guide 13
Updating Your Account Settings
Account Settings keeps your name, company, email, phone and password current; lender access and assignments live in People.
More RAZE guides.
For field inspectors
Mobile App
10 guides
For lenders
Ordering Engine
15 guides
For tech teams
Developer Portal
10 guides
For AI assistants
RAZE MCP
Guides soon
Still stuck? Ask RAZE.
Ask RAZE AI for an instant answer from these guides, or send a request and the RAZE support team replies by email.
Ask RAZE AI.
Instant answers from these guides, any time.
Send a support request.
Tell us the product and guide; the form is here.
Call or email.