Going Live in Production
Prove every call in Stage, switch all your settings to Production together, and keep the IDs each live inspection needs.
Runs on: Web browser. Your tech team signs in on the web and builds the integration into your own loan system.
Quick Reference
Test every call your system makes in Stage.
Switch the API address, service account and codes to Production together.
Order your first live inspection and verify each step.
Store each inspection's IDs with the loan record.
Before You Start
Every call works in Stage.
You have your Production service account and institution codes.
Step 1 — Finish Testing in Stage
Test every call
In Stage, run each call your system makes: the token, the create call, document uploads, status checks, the report download and the decision.
Complete a sample inspection
Stage orders never reach a live inspector, so the same Stage credentials you test with can complete a sample residential draw inspection. That moves your test inspection to Submitted, so you can test the report and the decision.
RAZE representatives can also complete this step for you once your MSA is executed.
Step 2 — Switch to Production
Change every setting at once
Swap the Stage API address, service account and institution codes for the Production ones together. Never mix Stage and Production values in one call.
Check for leftovers
Make sure no Stage address is left anywhere in your Production configuration.
Step 3 — Run the Live Path
Follow the order
Get a token, create the inspection, save the IDs, attach documents and verify. The inspector works in the field and submits. You download and review the report, then approve or reject.
Step 4 — Keep the IDs
Store these for every inspection
Your project GUID, the project ID, the inspection ID, and the IDs of line items, documents and photos. The project ID and inspection ID are the main keys: keep them with the loan record and include both in every support request.
Tips
DO
- •Keep Stage for tests after go-live.
- •Verify your first live order with a Check Status call.
- •Keep each inspection's IDs with the loan record.
WATCH FOR
- •A Production order goes to a real inspector.
- •Stage and Production values never mix in one call.
- •Request a new Production token: Stage tokens don't carry over.
Troubleshooting
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