Turning On Biometric Login

Switch on biometric authentication in Settings and sign in to the RAZE Mobile App with Face ID instead of typing your password.

Runs on: iPhone and Android. Get it on the App Store or Google Play.

Quick Reference

Tap the menu button at the top left of the map, then tap Settings.

Under Login, find Enable biometric authentication.

Tap the switch and look at your phone to confirm with Face ID.

Check the banner: "Biometric login has been activated."

Before You Start

You're signed in to the RAZE Mobile App with your inspector account.

Biometric sign-in is set up on your phone (Face ID on an iPhone).

Step 1 — Open Settings

Tap the menu button

On the map screen, tap the round green menu button at the top left. The menu slides open over the map.

Tap the menu button at the top left of the map.

Tap Settings

Your name is at the top of the menu and Settings is the last item in the list. Tap Settings.

Tap Settings, the last item in the menu.

Step 2 — Find the Biometric Switch

Look under Login

Below the Notifications section is Login, with Enable biometric authentication on its first line. A green switch means biometric login is already on. A grey switch means it is off.

Enable biometric authentication, under Login. Green means on.

Step 3 — Turn It On

Tap the switch and confirm

Tap the grey switch. Your phone asks for Face ID: look at the screen and wait for the check mark.

Face ID confirms it is you.

Check the banner

A green Successful banner reads "Biometric login has been activated," and the switch is green. From now on you sign in with a glance instead of typing your password.

"Biometric login has been activated." The switch is green.

Step 4 — Turn It Off

Tap the green switch

To go back to your password, tap the green switch. It turns grey and the banner reads "Biometric login has been deactivated."

"Biometric login has been deactivated." The switch is grey.

Tips

DO

•Turn it on once: it stays on until you switch it off.
•Use it on busy sites, where nobody has to watch you type a password.
•Sign in with a glance when you are wearing work gloves or standing in the sun.

WATCH FOR

•The banner. "Activated" means biometric login is on; "deactivated" means it is off.
•A phone without Face ID or fingerprint sign-in set up. Set it up in the phone's settings first.

Troubleshooting

Check that Face ID is set up in your phone's settings and that the RAZE app is allowed to use it. Then tap the switch again.

Face ID is your phone's own check. Hold the phone at eye level with your face in view and try again. If it keeps failing, contact RAZE support at contact@getaraze.com.

Open Settings and tap the green Enable biometric authentication switch. It turns grey and the banner reads "Biometric login has been deactivated."

Settings and time savers

Set your project alert range
Turn on biometric login (this guide)
Turn on Dark Mode

Next: Turn on Dark Mode

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