Mobile App Troubleshooting

Common issues and solutions for the RAZE mobile application.

Before You Start

Step 1 — Photos Not Uploading

Check your internet connection

Verify storage space

Clear app cache

Try again

Step 2 — App Crashes on Launch

Force close and restart

Restart your device

Reinstall the app

Step 3 — Assignments Not Syncing

Pull to refresh

Check permissions

Log out and back in

Step 4 — Camera Not Working

Grant camera permissions

Close other camera apps

Check for hardware issues

Common Error Messages

Still Need Help?