Quick Start for Inspectors
Install the Raze app, capture clear evidence on-site, and submit a complete report in minutes.
Prerequisites
iOS 14+ or Android 9+
At least 1 GB free storage
Allow Camera, Photos, and Microphone
Optional: enable Location for geotagging
Step 1 — Install & Sign In
1. Download the app
Download the app for iOS or Android.
App store download screen
2. Create your account or sign in
Create your account or sign in with your work email.
3. Join your organization
Enter the team code you received from your coordinator.
TEAM-ABC-12344. Grant permissions
Allow Camera, Photos, and Microphone permissions.
Step 2 — Fetch Today's Inspections
1. Tap Sync on the Home tab
Sync your assignments to see the latest jobs.
2. Fetch assignments
Tap Fetch assignments and select only Today or This week.
Assignments list view
3. Open an inspection
Open an inspection to view areas and required media.
Sync before leaving coverage and after finishing your inspection to prevent data loss.
Step 3 — Capture Photos & Video
1. Open the target room/area
Open the target room/area and tap Add Photo.
2. Frame clearly
Frame clearly; ensure numbers and labels are readable.
Camera capture interface
3. Video walkthroughs
For video walkthroughs, rotate to landscape and narrate briefly.
4. Add notes and flags
Add short notes and Flag any critical findings.
- •Make serial/model numbers legible
- •Allow an extra second in low light
- •Review each photo before saving
- •Don't shoot through windows/windshields
- •Avoid fingers, people, or car parts in frame
- •Keep the subject property centered
Step 4 — Complete Checklist
Mark items as Pass/Fail/Needs Attention.
Add severity and link media to findings.
Step 5 — Preview, Sync & Submit
1. Preview your report
Tap Preview to review photos and notes.
2. Fix any issues
Fix missing or blurry items.
3. Submit
Tap Submit. Your report uploads and a web link is shared with your organization and clients.
Submission confirmation
Submitting shares a read-only web link with your organization and clients who need access.
Troubleshooting
FAQ
Can I work offline?
Yes. Capture photos and complete inspections normally; sync when reconnected.
How do I replace a photo?
Open the item, tap the photo, and choose Replace.
Who can see my media?
Only your organization and authorized clients have access to inspection media.
Can I reschedule an inspection?
Contact your coordinator to reschedule. They will update the assignment in the system.
What happens if I lose connection mid-inspection?
Your progress is saved locally. Continue working and sync when connection is restored.
How long are reports stored?
Reports are stored securely and remain accessible to your organization and clients indefinitely.
Can I add notes after submission?
Once submitted, reports are read-only. Contact your coordinator if you need to make changes.