# Managing Your Inspector List

> People lists every inspector in your company with workload metrics, so managers can balance assignments at a glance.

Product: RAZE Inspector Portal
Runs on: Desktop and tablet. The RAZE Inspector Portal is a web app for desktop and tablet browsers, not a phone app.
Product guides: https://getaraze.com/tools/inspector-portal
Source: https://getaraze.com/tools/inspector-portal-inspector-list
All guides: https://getaraze.com/tools

## Quick Reference

- Open People in the left sidebar. Managers and admins see it; field inspectors don’t.
- Each row is an inspector, with Status, Institution and contact details.
- Click Display to add workload columns such as Insp In Progress and Uploaded Count.
- Click an inspector to open their profile.

## Before You Start

- You have manager or administrator permissions in the Inspector Portal.
- You want to see who is overloaded or idle before you assign new jobs.

## Step 1: Open People

**Your team in one table.** People lists every inspector registered under your company. Filter by Name, Status or ID, or click Filter for more. Status shows whether an inspector is Approved or Pending Approval.

![The People list, with the search fields and Display at the top.](https://getaraze.com/images/docs/inspector-portal/inspector-portal-inspector-list/01-inspector-list.webp)

## Step 2: Choose Your Columns

**Column Configuration.** Click Display to open Column Configuration and tick the columns you need: Work States, Work Lenders, Uploaded Count, Insp In Progress, Insp Assigned Insp and Insp PreAssigned among them.

![Column Configuration under the Display button.](https://getaraze.com/images/docs/inspector-portal/inspector-portal-inspector-list/02-column-configuration.webp)

## Step 3: Read the Workload Numbers

**Balance the team.** Uploaded Count, Insp In Progress and Insp Assigned Insp show how much each inspector is carrying. Work Lenders shows which lender accounts each inspector is authorized to work on. Use them to spot who is overloaded or underused before you assign.

## Tips

**DO**
- Check Insp In Progress before you assign a new job.
- Keep Work Lenders in view when a lender account needs coverage.
- Hide the columns you don’t use, so the numbers you need stand out.

**WATCH FOR**
- Pending Approval inspectors cannot take jobs until they are Approved.
- A hidden column stays hidden until you tick it again in Display.
- The list is paged; check the page count at the bottom.

## Troubleshooting

**Q: I can't see People.**
A: People is only visible to managers and administrators. Ask your company administrator for the role.

**Q: An inspector is missing from the list.**
A: Clear the Name, Status and ID fields and check the other pages. If the inspector is new, their account may still be Pending Approval.

**Q: What is Insp PreAssigned?**
A: Jobs reserved for the inspector before formal assignment. See the Assignments tab in their profile for the list.

## Need Help?

Email RAZE support at contact@getaraze.com, or send a support request from https://getaraze.com/tools.
