# Auditing an Inspector's Work

> Assignments, Devices & Notifications and Audit show what an inspector is working on, where their device has been and who changed their settings.

Product: RAZE Inspector Portal
Runs on: Desktop and tablet. The RAZE Inspector Portal is a web app for desktop and tablet browsers, not a phone app.
Product guides: https://getaraze.com/tools/inspector-portal
Source: https://getaraze.com/tools/inspector-portal-audit-an-inspector
All guides: https://getaraze.com/tools

## Quick Reference

- Open the inspector’s profile and use the Assignments, Devices & Notifications and Audit tabs.
- Assignments lists every job, assigned or pre-assigned, with its status.
- Devices & Notifications shows the device, its location history and every push message.
- Audit logs every settings change with who made it.

## Before You Start

- You have manager or administrator permissions in the Inspector Portal.
- You have a question about an inspector’s workload, a site visit or a settings change.

## Step 1: Review Assignments

**Assigned and pre-assigned jobs.** Assignments lists every job tied to the inspector: Assigned Inspections and Pre-Assigned Inspections, each with the lender, project, job number, address, status and the date it last changed. Filter by Status to see what is still In Progress.

![Assignments, with the Assigned and Pre-Assigned toggle and the Status filter.](https://getaraze.com/images/docs/inspector-portal/inspector-portal-audit-an-inspector/01-assignments.webp)

## Step 2: Check the Device History

**Device ID, last location and updates.** Devices & Notifications opens with three cards: the Device ID of the registered mobile device, the Last Location with a map link, and the Last Update time. The list below is a timestamped log of locations with the distance between them.

![Device summary cards and the location list.](https://getaraze.com/images/docs/inspector-portal/inspector-portal-audit-an-inspector/02-devices-list.webp)

## Step 3: See the Route on a Map

**Map View and the Notifications log.** Click Map View to see the route as numbered pins joined by a line, useful when a report is questioned and you need to confirm the inspector visited the property. Below the map, Notifications lists every push message with its status, time, title, topic and data.

![The route map, with the Notifications log below it.](https://getaraze.com/images/docs/inspector-portal/inspector-portal-audit-an-inspector/03-route-map.webp)

## Step 4: Read the Audit Log

**Who changed what.** Audit keeps the Inspector Settings Audit Log: each row shows the log ID, the fields changed, who made the change and any error. When several fields changed at once, click the +N badge to see the full list.

![The audit log, with the +2 badge expanded.](https://getaraze.com/images/docs/inspector-portal/inspector-portal-audit-an-inspector/04-audit-log.webp)

## Tips

**DO**
- Check Assignments before you give an inspector another job.
- Use Map View when a lender questions whether a visit happened.
- Read Audit first when an inspector’s access changes unexpectedly.

**WATCH FOR**
- Location history comes from the registered device; a new phone starts a new log.
- An Error status in Notifications means the message never reached the device.
- The audit log records settings changes, not inspection edits.

## Troubleshooting

**Q: The location list is empty.**
A: The inspector’s device has not reported a location yet. Check that the RAZE app is installed and signed in on their phone.

**Q: A push message shows Error.**
A: The device could not be reached. Ask the inspector to open the app and sign in, then send the message again.

**Q: Who changed this inspector’s settings?**
A: Open Audit. The By column names the account that made each change.

## Need Help?

Email RAZE support at contact@getaraze.com, or send a support request from https://getaraze.com/tools.